Shop Policies

Damaged Treasure – Each item is inspected prior to shipment and sent damage free to your home with insurance through USPS or UPS. If you receive the item and it is damaged, please notify KP Vintage Home Goods via the Contact Us page immediately (within 24 hours of receipt) including pictures and descriptions of the damage. We will file the claim with the shipping company to obtain an insurance settlement. Please do not throw away any of the packaging, item, packing material, etc. as the shipping company might have to inspect or come to get the item. Once we have processed the insurance claim and the shipper has what they require, we will provide a full refund for your item.

Once the purchase is delivered, it is no longer the responsibility of KP Vintage Home Goods LLC (e.g., if the package is stolen from the mailbox after delivery, KP Vintage Home Goods will not replace or refund the purchase).

Returns & Replacements - All sales are final from KP Vintage Home Goods. However, if you received an item that you feel like did not match the pictures or description (imperfection, too much "vintage use", etc.), message me so we can figure it out!

Privacy & Security – Your data is not shared with any third parties and the website is secured with SSL encryption. For more information and a complete view of privacy and security, please see Terms of Service.

Danger of Vintage Items – Buyers should treat vintage and second-hand items with caution due to 1. items have unknown or known damage from prior use or 2. items were created prior to regulations or prior to use of modern materials/methods (e.g. faulty electrical wiring, lead based paint, etc.). All items should be inspected by the buyer upon receipt, and then used carefully to ensure it is safe in the buyers' space. KP Vintage Home Goods LLC is not liable for damage caused by any item sold in the KP Vintage Home Goods store. For more information on liability, please see Terms of Service.

For a complete list of the stores' terms and conditions, please see the Terms of Service prior to checkout.

Frequently Asked Questions

What does it mean to be "vintage" or in "vintage condition"?

Vintage items are at least 20 years old and sometimes much older. Most are pre-owned and will show some sign of wear and love. I inspect each treasure and try to provide an accurate description of any defects (such as cracks, chips or discoloration). However, "vintage condition" means there could be minor defects that are difficult to detect. If you have any questions or concerns, please feel free to reach out prior to purchase. I am happy to take additional pictures, provide additional details, etc.!

Do you take requests for items?

Yes! if you are on the hunt for something specific, send me what you are looking for, and I will add it to my list. If I see something you might like, I will send you pictures of it and you can let me know your interest.

Do you ever see yourself selling non-vintage items?

Yes! This is in the works and hopefully a part of the next chapter of KP Vintage Home Goods.